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carman83's avatar
carman83
Just Moved In
20 hours ago

Can't submit dispute

I've been being overcharged Roman charges where I live in a border community. I work night shift and can never get a hold of anybody during business hours but the online application or web page will let me submit say error 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    You'll need to set your phone's network selection mode to manual to prevent future instances of accidental roaming. We'll send you a PM to look into the charges for you.