Forum Discussion
Smart Home+ Doorbell Cameras nothing but problems
App connection problems right away, no option to share access to cams between roommates, doorbell doesnt ring on one side of the house, notifications through the app are delayed and deliveries have left by the time I'm notified and now one camera completely does not work and we cannot reconnect it because system thinks its still connected.
Account owner received a reply from telus stating "Site already has an existing doorbell camera (maximum of one doorbell camera per home is allowed)". If only one doorbell camera per home is allowed then why did they knowingly sell him two??
1 Reply
TELUS_SupportOfficial Support Team
Hi AdrienKDR -
If only one doorbell camera per home is allowed then why did they knowingly sell him two??
We would not be the proper people to answer this question as we don't conduct sales through the Neighbourhood.
What we could do is get you support if you're experiencing issues. We'll send you a private message to assist
