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Issue with Telus Rewards (Oura Ring Offer)
Hi all,
I am having trouble claiming the Oura ring offer. Although it states 50% off Oura ring, when I go to claim the offer, I am given $40 off, which is quite a big difference compared to 50%. I’ve been searching for over an hour for who to contact to find more information, but I keep coming up empty-handed. Any help is appreciated.
We've heard back from our Rewards team and they've apologized for the inconvenience of this. The offer was changed back in September from 50% to what you're seeing now. The Rewards page will be updated to reflect the change made a few months ago. Thanks for flagging this to us!
4 Replies
TELUS_SupportOfficial Support Team
We've flagged this to our Rewards team to look in to, and will advise of an update when we get anything. We may be asking for you to send us a private message so we can gather your account info, so stay tuned!
Thanks! I really appreciate it.
- TELUS_Support
We've heard back from our Rewards team and they've apologized for the inconvenience of this. The offer was changed back in September from 50% to what you're seeing now. The Rewards page will be updated to reflect the change made a few months ago. Thanks for flagging this to us!
