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Mam's avatar
Mam
Coach
2 years ago

Account unavailable

I cannot log in to Telus account. Mobility.  Connect. Home Solutions. Is the site down?

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    If you're having trouble logging into your TELUS account and are unsure if the site is down, here are a few steps you can take:

    Check TELUS Service Status: Visit the TELUS Service Status page to see if any known outages or maintenance are affecting the website. telus.com/outages

    Try Different Browsers: Sometimes issues can be browser-specific. Try accessing your account using a different web browser or device.

    Clear Cache and Cookies: Clear your browser’s cache and cookies, which can resolve loading or login issues.

    Check Internet Connection: Ensure that your internet connection is stable and functioning correctly.