Forum Discussion

RichardBz's avatar
RichardBz
Neighbour
2 years ago

Telus TV + cloud pvr

Recording ends before the program ends and automatically goes to the next recording. When are changes coming to extend the length of the recording.

11 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Extending recording length is definitely on our team's roadmap, and they're actively working on it for a future release!

    • Sparky1960's avatar
      Sparky1960
      Friendly Neighbour

      Get this update done quick or I will Be switching to Shaw

    • Sparky1960's avatar
      Sparky1960
      Friendly Neighbour

      This sucks. I am missing all sorts of sports endings. What happened to the ability to extend recordings. The old system had this feature. Also setting up recordings sometimes they don’t record . Thinking of contacting Shaw and switching 

    • Sparky1960's avatar
      Sparky1960
      Friendly Neighbour

      I am missing all sorts of sports endings because I can not extend recordings. Completely sucks I think I might Get ahold of Shaw and switch Not A Happy Customer 

      • assia's avatar
        assia
        Icon for TELUS Team Member rankTELUS Team Member

        Recordings of live sports programs are automatically extended by 60 minutes (90 minutes for tennis matches), so we will need to research if this failed for the particular games you recorded. Sparky1960 - would you please let us know which sports events (time and channel) were cut off for you so we can investigate?