Forum Discussion

RichardBz's avatar
RichardBz
Neighbour
2 years ago

Telus TV + cloud pvr

Recording ends before the program ends and automatically goes to the next recording. When are changes coming to extend the length of the recording.
kentwendy's avatar
kentwendy
Neighbour
3 months ago

Recordings on “Home Network” stop 5 minutes before the ending which makes the recording feature useless. Can the metadata for Home network be changed to sync recording times with show times?

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 months ago

    Hi kentwendy - is this happening on all your recordings?

    • kentwendy's avatar
      kentwendy
      Neighbour
      2 months ago
      The early start happens with all recordings but we get the end of the show except for those on Home Network.




      Sent from Proton Mail for iOS.
      • buckycat's avatar
        buckycat
        Rockstar
        2 months ago

        Crazy that this has been going on for on for over two years without a fix.

  • Rocky3's avatar
    Rocky3
    Guardian
    2 months ago

    Hint: Include TELUS_Support​ to your question as that will notify them faster to read your post. Better yet start a new thread instead of adding to one that started in 2024.

    Recordings on “Home Network” stop 5 minutes before the ending which makes the recording feature useless.

     

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