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Beachsled's avatar
Beachsled
Organizer
3 years ago

Technicolor NAH - support flow control?

I was wondering if anyone knows if the 10g port on the Technicolor NAH supports flow control?

I am having issues with my Synology RT6600ax router and Synology support is asking me to find out if the Technicolor modem supports flow control.

I currently have 1.5gig internet service and can get that speed when directly connected to my laptop using a 2.5gig network dongle. But once connected to the Synology router I can only get 650mbps through the WAN port that should support up to 2.5gig. I was at least expecting 940mbps.

I will continue to troubleshoot with Synology but was just looking for an answer to the flow control question.

Thanks for any assistance you can provide.

4 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hello! Nothing on our end here that we could find. Let us know if you get an answer for this through Synology!

    • Beachsled's avatar
      Beachsled
      Organizer
      Spoke with Synology and the developer changed some settings in my RT6600ax to force flow control on. I am now getting 882 download and 940 upload. Which is much better than it was, but I would still like to see the router max out a single connection at 940mbps download. I can max out the router if I use the standard WAN port and get 940/940 down/upload. Will keep working with Synology to get the bug sorted out. Just wanted to post an update in case anyone else runs into this issue.
      • Beachsled's avatar
        Beachsled
        Organizer
        Wanted to post a quick reply and say thanks for the input. Turned out I had a bad wifi router and Synology replaced it under warranty.
    • Beachsled's avatar
      Beachsled
      Organizer
      Hey,

      Thanks for looking into this for me, I appreciate it. I heard back from Synology this afternoon, it looks like the developer at Synology had to remote into my router and “force on” flow control. They had done this already about 2 weeks ago so I will see if this is a permanent solution to the issue. I will do some testing over the next couple days and reply back with an update.