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Rocky3's avatar
Rocky3
Guardian
1 month ago
Solved

Boost 6 WIFI

I have the 500GB plan and was having less than 100 up/down mbps. 

Just wanted to let others know it is possible to get 500 up/down as measured near the Boost from WIFI the same as with ethernet.

Tech support is able to throttle/adjust the speed remotely. It all depends on being able to talk with someone that knows what to do.

  • Rocky3's avatar
    Rocky3
    1 month ago

    Yes the PureFibre internet 500 plan. Once they turned on the throttle I have had just above or below 500. Probably an update turned it down. Too bad I had to go through 4 1/2 hours on the phone to find a tech that could see what needed fixing.

    just now 507 download and 434 upload.

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Glad to hear it worked out with the tech support team. When you mentioned 500Gb plan, did you mean the PureFibre 500 Mbps one?

    • Rocky3's avatar
      Rocky3
      Guardian

      Yes the PureFibre internet 500 plan. Once they turned on the throttle I have had just above or below 500. Probably an update turned it down. Too bad I had to go through 4 1/2 hours on the phone to find a tech that could see what needed fixing.

      just now 507 download and 434 upload.