Forum Discussion
Billing page bug
Since there doesn't appear to be an official method of reporting bugs on Telus pages, I'm reporting the issue here.
I logged in tonight to pay my bill and was greeted with a red "Bill overdue" flag. My first thought was that I forgot to pay the previous month's bill, but this was not the case.
The flag is an error as the bill isn't due until 2026-08-18 -- a full 24+ hours from the time I logged in.
And before anyone suggests it, I will not sign up for pre-authorized payments. I don't let anyone keep my payment info on file unless I have no choice. The current state of the Internet is such that it's not IF a company is hacked, but WHEN and AI will only make it worse.
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TELUS_SupportOfficial Support Team
Hey! Just checking in, just wondering if the red bill error glitch has gone away yet? If not, we'll be sending a message to follow up anyways!
It's gone.
- TELUS_Support
Thanks for letting us know. Have a good one!
