Forum Discussion
How do I connect with customer support person.
I recently switched from Bell to Telus for my cell service but am unable to get a "live" customer support person to discuss setting up my voice mail. The automated service line only wants to send me a link to a data base. I have asked the sales person who sold me the contract to help but they said to call customer support and they don't help customers with configuration issues. GREAT!!!!
2 Replies
TELUS_SupportOfficial Support Team
Hey! We can certainly take a look at your voicemail with you. We'll go ahead and send you a message!
I press 1 to access my voice mail but the system says I get a message stating that my voicemail number is not set. I tried setting it using my mobile phone number but I get the message saying that my voicemail number can't be changed. As I only just signed up for Telus service I am not sure what number I should be using for voice mail. Can you provide me with a detailed process for this service?
