Forum Discussion

yeah's avatar
yeah
Neighbour
2 years ago

Dead End

My question is, what is my next option? My cell service is paid up to May 2024. Anytime I attempt to make a call or try to send a text, i get either a text or voice mail from telus saying, I need to top up my account.

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    It'd be hard to tell without looking at your account to see the plan and current balance. Have you spoken with our Mobility team?