Re: honeywell thermostsat not connecting with my new telus modem

I have a Honeywell thermostat which connects to the internet via a redlink internet gateway. I have issues connecting the redlink to the internet via cable and I was told it is a common issue with the white Telus modem.  Previous solutions talk about enabling a 'bridge' connection but my admin portal does not seem to have that option (and my portal looks nothing like what previous posts on this subject have shown)