Unauthorized Google Play Charges on Watch Account
I have received google play charges for a transaction on my Telus watch account. I have not done this transaction. There is no history of any such transaction on the google play account nor is there any active or inactive subscription to support this transaction. Basically this transaction does not exist. Telus customer care directed me to Google to ask for a refund. Google support page Https://payments.google.com/payments/u/0/unauthorizedtransactions requires a correlation id to dispute such transactions that do no appear in history. Their page clearly states carrier will provide this id and that this is a required field for raising such a dispute. Telus is now shying away form their responsibility and nopt providing me this correlation id. When the seller (Google Play) shows no transaction and the buyer (myself) says there is no transaction how can the middleman the payment gateway (Telus ) charge me for any thing. If they do, they need to provide a proof of the incident in correlation id. It is impossible that they do not have this Id. Online forums show this is not an isolated incident and hundreds of other customers have reported such fraudulent charges on their watch account. In each case they have demanded the correlation id. Here is the catch many customers have stated that customer care has provide this correlation id to them. So Telus indeed has this id but the customer care agents are too lazy to search for it or have no knowledge that such a thing exists. Telus is looting its customers with fraudulent charges and refuses to do anything about it.
Claiming galaxywatch 8 promo EPP
Does someone know how to claim the galaxywatch 8 promo ? I dont seem to be able to claim it . yes i got to code finaly but it seem that none of telus departement know how to order it . i was just on the phone whit them (motly waiting ) for 3h being send from a departement to another . the EPP portal dont let me put in a promo code there isnt a box for it and the normal site dont let me dont anything just tell me to go true EPP. i spoke whit EPP depertement they told me to call online order . online order tell me they cant create new order they passed me to custumer support . custumer support told me they cant do it because it is EPP and call EPP and of course by the time EPP was closed for the day .
Delayed Receipt of 2-factor Authentication Texts/Calls
My phone is extremely delayed when receiving 2-factor authentication texts, which has been happening since I set up/connected my new Pixel Watch. Prior to this, I'd receive them pretty much instantly, but now they take up to 10 minutes (at which point they are no longer valid). It's occurred with multiple websites: shopping, banking, insurance, and MyCRA. Other texts and calls come through no problem, as far as I can tell. My phone SIM and my watch's eSIM appear to have been assigned different phone numbers in my account, so I'm wondering if that is affecting it somehow?
