watch
4 TopicsUnauthorized Google Play Charges on Watch Account
I have received google play charges for a transaction on my Telus watch account. I have not done this transaction. There is no history of any such transaction on the google play account nor is there any active or inactive subscription to support this transaction. Basically this transaction does not exist. Telus customer care directed me to Google to ask for a refund. Google support page Https://payments.google.com/payments/u/0/unauthorizedtransactions requires a correlation id to dispute such transactions that do no appear in history. Their page clearly states carrier will provide this id and that this is a required field for raising such a dispute. Telus is now shying away form their responsibility and nopt providing me this correlation id. When the seller (Google Play) shows no transaction and the buyer (myself) says there is no transaction how can the middleman the payment gateway (Telus ) charge me for any thing. If they do, they need to provide a proof of the incident in correlation id. It is impossible that they do not have this Id. Online forums show this is not an isolated incident and hundreds of other customers have reported such fraudulent charges on their watch account. In each case they have demanded the correlation id. Here is the catch many customers have stated that customer care has provide this correlation id to them. So Telus indeed has this id but the customer care agents are too lazy to search for it or have no knowledge that such a thing exists. Telus is looting its customers with fraudulent charges and refuses to do anything about it.16Views0likes1CommentSoftware Update Schedule
All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Target Date Update Samsung GS24 Jan 23 Security Updates Samsung GS24+ Jan 23 Security Updates Samsung GS24 Ultra Jan 23 Security Updates Samsung GS24 FE Jan 23 Security Updates Samsung GS25 FE Jan 23 Security Updates Samsung XCover7 Pro Jan 23 Security Updates Moto RAZR+ (2024) Jan 26 Android 16 Update Samsung Z Flip4 Jan 30 Security Updates Samsung Z Fold4 Jan 30 Security Updates Samsung Z Flip5 Jan 30 Security Updates Samsung Z Fold5 Jan 30 Security Updates Samsung A54 Jan 30 Security Updates Samsung GS21 FE Jan 30 Security Updates Samsung GS21 FE W2 Jan 30 Security Updates Samsung GS22 Jan 30 Security Updates Samsung GS22+ Jan 30 Security Updates Samsung GS22 Ultra Jan 30 Security Updates Samsung GS23 Jan 30 Security Updates Samsung GS23+ Jan 30 Security Updates Samsung GS23 Ultra Jan 30 Security Updates Samsung GS23 FE Jan 30 Security Updates Samsung Watch5 40mm Feb 3 Optimizations + Security Updates Samsung Watch5 44mm Feb 3 Optimizations + Security Updates Samsung Watch5 Pro Feb 3 Optimizations + Security Updates Google Pixel 7a Feb 3 Monthly update Google Pixel 8 Feb 3 Monthly update Google Pixel 8 Pro Feb 3 Monthly update Google Pixel 8a Feb 3 Monthly update Google Pixel 9 Feb 3 Monthly update Google Pixel 9 Pro Feb 3 Monthly update Google Pixel 9 Pro XL Feb 3 Monthly update Google Pixel 9 Pro Fold Feb 3 Monthly update Google Pixel 9a Feb 3 Monthly update Google Pixel 10 Feb 3 Monthly update Google Pixel 10 Pro Feb 3 Monthly update Google Pixel 10 Pro XL Feb 3 Monthly update Google Pixel 10 Pro Fold Feb 3 Monthly update Moto Edge (2023) Feb 4 Security Updates Samsung A14 Feb 6 Security Updates Samsung A35 Feb 6 Security Updates Samsung A36 Feb 6 Security Updates Samsung Tab A9+ Feb 6 Security Updates Samsung Watch6 40mm Feb 6 Security Updates Samsung Watch6 44mm Feb 6 Security Updates Samsung Watch6 Classic 43mm Feb 6 Security Updates Samsung Watch6 Classic 47mm Feb 6 Security Updates Moto RAZR+ (2023) Feb 10 Security Updates Moto G Play (2024) Feb 10 Security Updates Samsung Galaxy Watch4 40mm Feb 10 Optimizations + Security Updates Samsung Galaxy Watch4 44mm Feb 10 Optimizations + Security Updates Samsung Galaxy Watch4 Classic 42mm Feb 10 Optimizations + Security Updates Samsung Galaxy Watch4 Classic 46mm Feb 10 Optimizations + Security Updates Samsung A15 Feb 13 Security Updates Samsung A16 Feb 13 Security Updates Samsung Tab S9 FE Feb 13 Security Updates Samsung A17 Feb 13 Security Updates Samsung GS21 Feb 13 Security Updates Samsung GS21+ Feb 13 Security Updates Samsung GS21 Ultra Feb 13 Security Updates Moto Edge (2024) Feb 16 Security Updates Moto RAZR+ (2024) Feb 16 Security Updates Samsung Tab A11+ Feb 17 Optimizations + Security Updates Moto G (2025) Feb 23 Security Updates Samsung Z Flip5 Feb 27 Security Updates Samsung Z Fold5 Feb 27 Security Updates Samsung Z Flip6 Feb 27 Security Updates Samsung Z Fold6 Feb 27 Security Updates Samsung Z Flip7 Feb 27 Security Updates Samsung Z Fold7 Feb 27 Security Updates Samsung GS25 Feb 27 Security Updates Samsung GS25+ Feb 27 Security Updates Samsung GS25 Ultra Feb 27 Security Updates Samsung GS25 Edge Feb 27 Security Updates Samsung GS24 FE Feb 27 Security Updates Samsung GS25 FE Feb 27 Security Updates Samsung XCover6 Pro Feb 27 Security Updates Samsung XCover7 Pro Feb 27 Security Updates Samsung Watch8 40mm Mar 3 Optimizations + Security Updates Samsung Watch8 44mm Mar 3 Optimizations + Security Updates Samsung Watch8 Classic 46mm Mar 3 Optimizations + Security Updates Last updated: Feb 27, 2026 Get notified first about our schedule updates by clicking on the bell icon in the upper right part of this page to "Follow" this topic. Version Fr410KViews6likes0CommentsClaiming galaxywatch 8 promo EPP
Does someone know how to claim the galaxywatch 8 promo ? I dont seem to be able to claim it . yes i got to code finaly but it seem that none of telus departement know how to order it . i was just on the phone whit them (motly waiting ) for 3h being send from a departement to another . the EPP portal dont let me put in a promo code there isnt a box for it and the normal site dont let me dont anything just tell me to go true EPP. i spoke whit EPP depertement they told me to call online order . online order tell me they cant create new order they passed me to custumer support . custumer support told me they cant do it because it is EPP and call EPP and of course by the time EPP was closed for the day .75Views0likes2CommentsDelayed Receipt of 2-factor Authentication Texts/Calls
My phone is extremely delayed when receiving 2-factor authentication texts, which has been happening since I set up/connected my new Pixel Watch. Prior to this, I'd receive them pretty much instantly, but now they take up to 10 minutes (at which point they are no longer valid). It's occurred with multiple websites: shopping, banking, insurance, and MyCRA. Other texts and calls come through no problem, as far as I can tell. My phone SIM and my watch's eSIM appear to have been assigned different phone numbers in my account, so I'm wondering if that is affecting it somehow?979Views0likes2Comments