New cloud services are sadly lacking
I had to recently change out my old PVR for the new cloud based versions. Since making the change I have had nothing but bad experiences using the recording options. Firstly the ability to extend my selected recordings is no longer an option. Which I find very annoying as it was readily and easily available in my previous pvr. The next thing is that I have recorded several shows and they are not viewable as they are pixelated and the sound is not working. There is no excuse for this ? Why is Telus apparently offering less reliable service than before and forcing their customers to use them. I have been a Telus customer for over 20 years and with these changes I am seriously looking for other options as they are no longer providing an adequate service. Are they working to correct these deficiencies ?