Unable to use any Telus Rewards
I have tried contacting Telus 5 times now (3 times by phone, 2 times by chat) because I cannot use any Telus Rewards points or use any perks. Every time it gives me an error saying they do not have my email on file and to call them. No one is able to help me and they keep transferring me to someone else. The last person I talked to said they would have to send it up the chain and I should expect a call back within 24-72 hours. It's definitely been longer than that and no call. For a tech this is absolutely mad to me, my email is literally on the account. I cannot wait until my contract is up. its bad enough I'm stuck in a contract with their TV service that keeps freezing.
TELUS Rewards Tier level is incorrect - how to fix?
I have 4 accounts | 7 services connected: Mobility (5 subscribers), Fibre Internet, Wi-Fi and Home Security, but when I enter to TELUS Rewards I see that I'm a Silver Tier only which includes only 1 Home Security account/service, despite the fact that all accounts are linked to my TELUS profile, visible, accessible, good standing, etc. So, the question is: how to fix it that all my services/accounts will be added to the same TELUS Rewards profile and it will be advanced to the Diamond Tier with all applicable attributes, rewards and points collection? Please advise. Thanks in advance! BR, Mark K.TELUS Rewards
TELUS Rewards: How to Join and Earn Benefits TELUS Rewards offers free benefits to qualifying customers. Learn how to activate your account and start earning rewards. How to Join TELUS Rewards Verify eligibility: Ensure you have at least one qualifying TELUS service Enrollment happens automatically for eligible customers Activate your account: Visit www.telus.com/rewards Log in using your My TELUS credentials Earning Points Complete these activities to earn points: First-time login to TELUS Rewards account Refer friends to TELUS Monthly points for having two or more eligible services Pay your monthly bill on time to maintain point eligibility Using Your Rewards Access Zero-Point Perks: Browse discounts from over 40 partner brands Use exclusive deals without spending points Partners include Disneyland, Ray-Ban, and Booking.com Redeem points for: Contest entries TELUS services Gift cards Check Your Eligibility Visit www.telus.com/rewards to: Confirm your program eligibility View current reward offerings Check your point balance When to Contact TELUS Contact TELUS support if you: Cannot activate your rewards account Have questions about point accumulation Need information about specific rewards Experience issues with point redemption FR versionIssue with Telus Rewards (Oura Ring Offer)
Hi all, I am having trouble claiming the Oura ring offer. Although it states 50% off Oura ring, when I go to claim the offer, I am given $40 off, which is quite a big difference compared to 50%. I’ve been searching for over an hour for who to contact to find more information, but I keep coming up empty-handed. Any help is appreciated.
