packet loss
2 TopicsIntermittent Jitter on TELUS Vancouver - Seattle Backbone 154.11.15.xx
Hi everyone, I’m experiencing intermittent jitter and minor packet loss on the Vancouver - Seattle route, affecting latency-sensitive apps. Tests confirm the issue is not from my home network. Tests: Internal network clean, Hop 1–2: 1 ms, 0% packet loss Tracert, WinMTR, PingPlotter to 1.1.1.1 and 8.8.8.8 Jitter starts on backbone routers 154.11.15.xx Examples: Tracert to 1.1.1.1: Latency is stable until reaching QUBCPQAJGR00.bb.telus.com 154.11.15.73 Seattle-bound backbone router, where latency begins to fluctuate. Tracert to 8.8.8.8: Similar path, showing transition through 154.11.15.190, confirming the same segment is used. Everything before that point is stable with 0% packet loss. Request for Review: Please review the Vancouver - Seattle backbone segment, where the jitter begins. Minor fluctuations 5–15 ms have a noticeable impact on latency-sensitive applications. The goal is to identify and address potential congestion or instability, and any adjustments or actions deemed necessary by the network team are appreciated. Thank you43Views0likes2CommentsMajor Packet Loss every 10-20 mins on Fibre.
I got fibre service in Ontario in February. Ever since then I've been getting fairly consistent lag spikes/packet loss multiple times per hour, approximately every 10-20 mins. It only lasts a few seconds each time. It happens on all devices connected including WiFi, Wired to the access point (Boost 6) and Wired directly to the NH20A. I've tried swapping the NH20A and the problem persists. It's not noticeable in regular browsing, but when gaming it's extremely noticeable. The problem affects all games, so it isn't game-specific servers. What can we do about this?Solved453Views0likes7Comments