Question about Home Phone / Landline Porting
Hello, I am trying to port my ( Home Phone / Landline ) number from Rogers with Shaw over to TELUS and have some questions below that I am hoping to receive responses for so I can understand my situation and options moving forward. How long does a porting request for home phones / landlines take? Is it possible to have the porting request process sped up? Is it safe to cancel my Rogers with Shaw ( Home Phone / Landline ) plan once TELUS submits the porting request and the request is pending/in progress or do I have to wait until the TELUS porting request is fully completed? Thank you to all who had taken the time to read this.
Accessing Telus Account
Good Day, I'm trying to login into my online Telus account, which I've not done for a long time. However, I no longer have access to the email account I originally used to create my login for my account. Thus, when I try to sign in, the verification code gets sent to an email address I no longer have access to. Thus, I was wondering how I would sign into my account or change the email address I use to sign into the account? Appreciate any help. Thanks.TELUS Home Services Support Guide
Quick access to common support topics for TELUS home services. Optik TV Issues watching Optik TV? Add/Change channel subscription online or on your TV Reboot your PVR / STB Optik TV Green welcome screen Adjust your guide to show only subscribed channels How to order PPV Issues with Stream+ Internet Retrieve your Wi-Fi password TELUS Connect Wi-Fi app (control, manage, and pause your Wi-Fi network) How to set up a 2.4 GHz network on a 5 GHz TELUS Hub modem Learn about dual-band (2.4 GHz & 5 GHz) networks Why do I have no internet connection? Step by step troubleshooting Slow internet speeds? Step by step troubleshooting Wi-Fi connection issues? Optimize Your Online Gaming Experience Internet Speed Troubleshooting Troubleshoot your Boost Wi-Fi Internet data usage explained Wi-Fi speed and coverage explained How to restart your modem Slow internet on Smart Hub Weak signal on Smart Hub Home Phone How can I block spam calls to my landline/home phone? Manage voicemail settings online Why do I have no dial tone? Misc. When is PureFibre coming to my area? Is there an outage in my area? What offers do you have for tv/internet/home phone? How do I move my home services? How do I set up and manage pre-authorized payments? Additional Help Search support database Visit community forums Contact via Facebook Check service status page When to Contact TELUS Issues not resolved by guides Complex service changes Technical support needed Billing questions Service moves/transfers
