Unable to submit a Business Support Request or reach a live agent
Hello TELUS Support Team, Could someone please help me reach the appropriate support team? I’m experiencing several issues: The Business Billing Inquiry form repeatedly displays an error when submitting. The chatbot identifies the profile as non-business and will not transfer me to a live agent. Bill Analyzer shows only some of the accounts visible in My TELUS. Attempts to link additional accounts are unsuccessful. I have tried the available self-service options but keep reaching the same dead ends. Could a support representative please contact me by private message so I can provide the details securely and have a support case opened? I would appreciate written assistance rather than a phone callback. Thank you for your help.