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rgiesbrecht
Neighbour
Joined 2 years ago
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Re: Unexpected Bill Increase After Renewal
I know Telus used to have outstanding service and now you have to call more than twice to get anything done and they people you speak to have to put you on hold for every little thing - and the background noise - sounds like they are working in a circus.3.5KViews0likes1CommentCustom Service
Updated my telus services on November 3rd, had to call back two more times as I was being charged DOUBLE the amount. NOW I look at my new contract and I am being charged for SmartWear - I did not ask for this and I do NOT want this. I am tired of speaking to 'loyalty'. Anyone else having major issues with customer service?735Views0likes1Comment