User Profile
ChrisDF
Neighbour
Joined 3 years ago
User Widgets
Contributions
Re: Poor Service Reception
I guess I will try tech support. WiFi calling helps but it’s faulty. When we leave the home it becomes choppy and eventually the call disconnects. We also had a power outage recently which eliminates the WiFi backup. Same can be said when we come from outside back home. The call doesn’t seamlessly switch from one network to our own and it causes problems. We had no issues with our previous provider. Are we just in a dead zone with Telus at home? I hope this can get fixed.6.6KViews0likes0CommentsPoor Service Reception
How can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. And I reset network settings on my phone per the agent recommendation but that didn’t solve the problem. We live in the GTA and I’m lucky to get 1-2 bars of service in my home and neighborhood consistently. Please help. I can’t find anything online to solve the issue.6.8KViews0likes9Comments