dropped calls

2 Topics

Poor Service Reception
How can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. And I reset network settings on my phone per the agent recommendation but that didn’t solve the problem. We live in the GTA and I’m lucky to get 1-2 bars of service in my home and neighborhood consistently. Please help. I can’t find anything online to solve the issue.
ChrisDF
2 years ago Place Mobility
6.8KViews
0likes
9Comments
Easy Roaming in US can't make or receive phone calls
I'm using easy roam for the first time in the US and discovered that I can't make or receive phone calls. If I make a call, it rings once then drops. Receiving a call, as soon as I answer it, the call ends. I've checked every option I have on my phone that relates to calling, roaming, blocking calls, etc. and nothing would cause this action. Even *611 doesn't work. FYI, I have a Samsung S21 5G. Data roaming works just fine, bluetooth, wifi, nfc all work. local network is AT&T. I'm waiting on telus chat, and it keeps bouncing me to the end of the queue - I was 3rd in line, now I'm 16th, again...
Solved
ps2g4
4 years ago Place Mobility
12KViews
0likes
6Comments