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KayHouston
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Joined 3 years ago
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Service Installed Jan 17th Jan 25th Internet Works But Phone Doesn't
Hi, still quite new to the forums. A little after 1 am Novemer 25th, and to my surprise, discovered phone doesnt work but telus 150 still does (Internet/Fibre). Unplugged and replugged all phones and nothing. Any ideas on what I can try in the meantime till online chat support opens???1.2KViews0likes1CommentAccount Issues Post Move
My name is Kay. I recently moved to a new location July 26 (When services were added at new address.). It says right under HOME SERVICES, that my account has 4 of them. Problem is it only lists 3, phone, internet, and tv. There is no4th one. When I call telus and endure the massive 1 hour or more wait (last time I was on so long, customer care closed leaving me connected on the line. When I connected it also said i see you have multiple services asscoiated with this number and mentioned home services and pre paid. I have NEVER had anything for prepaid. Multiple attempts and they still cant fix it. Getting seriously ann\oyed here. What do I do? Do I have to change my phone number? Someone please give me some advice on what to do.5.4KViews0likes7Comments