TELUS Neighbourhood

Mantarraya

A few minutes ago, I called Telus about a downed wire in front of my house next to the road outside of my property. I told them that I don’t know if it is a communications wire or a BC Hydro wire and asked if it was safe. I was told I should pull the...

Mantarraya · 08-17-2023

When is Telus going to fix the lack of cell signal in the area around 152nd street and 24th avenue in South Surrey? For at least a year the cell signal has been very poor or non existent within about 6 blocks of this location. Also the area around 21...

Mantarraya

I can’t see where the line goes to as it disappears into the trees, so no way to tell how or where it attaches to the pole. Certainly the Telus rep had no idea whether it was hydro or communications wiring. When Telus called me back, another rep told...

Mantarraya · 08-22-2023

Yes, I have reported it. I use an iPhone 12 Pro but the problem has nothing to do with my phone, my wife and many other people have the same problem in the area I described.

Mantarraya · 08-22-2023

We have lived in the South Surrey area for over 30 years. This is not a new high development area. There has not been new development in the area. There has been new development 12 plus blocks to the East but not in the area I am referring to.

TELUS Neighbourhood

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User Activity

Downed wire

Little or no cell signal

Re: Downed wire

Re: Little or no cell signal

Re: Little or no cell signal