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joyita07
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Joined 5 years ago
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Telus salesman tricked me
Today Telus salesman came to our townhouse complex and knocked every door that has telus connection. I was paying 75$/month for 1gb fiber optic internet. My contract ends 3/25. Today they offered me 65$ for optic tv and Internet. I asked if there's no fees or new contract they said no. They don't show the contract just asked for consent and I gave it. Now I checked the document and saw that they changed the contract period to 8/25 but the discount for the old contract period 3/25. So ill be paying 180 for 5 months. So they lied on my face. I'm gonna call telus tomorrow. Wanted to check with the community first.4.5KViews1like5CommentsQuickConnect home but ethernet ports are not wired and few questions
I purchased a new-built townhome which is Telus pure fibre ready (quick connect). I called and activated my service. But only the wifi is working since the ethernet cables are missing connecter heads and not connected to the Telus modem/router. I called the building developer, he said all the cables are drawn to telus box it's now telus' responsiblity. I called Telus and found that telus technician would charge 150$. Is that the definition of quick connect ready home? I guess I have to call a technician to have the cables connecter head. Also the wifi is very poor. If I'm standing next to it I get 200-300mbps. From main floor I get 20mbps and from top floor I get 5mbps only. I took the 1 Gigabit connection. I was expecting some decent speed at least. Is this normal? I guess I need to buy a new router and place it on main/top floor. But I need ethernet connectivity to do that. Can I set the telus modem work as bridge mode?Solved7KViews0likes4Comments