I unfortunately switched to Telus in 2019 on a 2 year contract - for the next 3-4 months I was getting billed for On Demand shows I never watched, ordered or frankly knew existed.... THEN they finally gave me one new box. I still received bills f...
Does anyone else have the problem of charges for on demand requests appearing on their bills that aren’t theirs? Also I’ve noticed when going through channels there are recording requests I have never requested does anybody else have this problem. It...
thank you RayBixon!!! same thing with me (no 3 year old involved) but they insisted I must have ordered them as it couldn't happen any other way.... more than 5 hours and numerous calls until as you said "backend" and yes, so much time spent on thi...
sorry I have the modem for my internet then I have a PVR and TV box in living room and TV box in Bedroom. I am happy (but maybe I shouldn't say anything) to say the orders have stopped finally (although I get recordings I never set) and now dealin...
I am going through that myself despite researching and asking if there would be any increases or changes. They arbitrarily changed me from a 4 theme to 7 theme and cut my Crave/HBO and raised the prices. I think after many many phone calls it may b...
Depends on who I talk to (finally) whether I have two boxes and a PVR or 3 boxes... purchase pins placed on each (two) boxes - and yes one of the boxes is in living room attached to TV and PVR/modem across room - other box and tv in bedroom. I will k...
Thank you - according to Telus “boxes can’t be accessed by anyone else” - I live alone and work so maybe gremlins watch movies and series I would NEVER think about watching. For now Telus has blocked my ON DEMAND to see if anything happens.Get Outloo...
