ContributionsMost RecentMost LikesSolutionsRe: Fast Down, Slow Up Suddenly Turns out it was a bad install of a fiber connector on the outside of the house. Re: Fast Down, Slow Up Suddenly Tech coming today. Will see how that goes. Re: Fast Down, Slow Up Suddenly Now it just flashes green. What's going on telus... Connection completely dead. Fast Down, Slow Up Suddenly Anyone experience this? I have 1GB/1GB. Get 900+ down but now I am 50 or below on up. Tried resetting the network access hub. All ports give same result. Re: Private Messages Can't reply to the msg you just sent privately. Private Messages I was communicating with TELUS support via Private Message but now since the go live of this new forum I can not respond to their messages. What gives... Re: Something went wrong How long should this take? Its been 4 days now. Seems crazy to just update channels. Not a good start to my subscription 😫 Re: Something went wrong Yes I did but I knew it wouldn't do anything because the web does the same thing. Its something on your side. Re: Something went wrong Yes it is. Something went wrong New customer. Changed my theme packs online 24 hours ago. New channels not showing and now when I go to the optik page on my telus I get "something has gone wrong". If I use my telus app it just hangs on optik TV page. Not a good start to new service.