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Solar1
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Joined 10 months ago
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Re: Telus Reward Point Expiry
Dear Telus, it came as a shock that all my Telus Rewards Points, a total closed to 300 points in my account the last time I saw it had disappeared. I am a senior with not so great eye sights, switching to electronic statements with regret, I read in this forum many customers are furious with your action that swiped away all the points without proper notice like email, text message etc. I read one reply from the Telus support saying Telus has a better Rewards Catalogue, but what is the point if you stole all my points without say a word? Besides, you want your customers to collect more points so we can redeem for something more meaningful. Something needs to be done to rectify this problem, especially for a loyal customer who gives you business in good faith, what you did is dead wrong. I need answer and get my credit back, period! Thanks.4.8KViews2likes3CommentsRe: Telus Reward Point Expiry
Yes I Have lost closed to 300 points too for no reason, don’t matter how good the rewards catalogue looks like the Telus support reply said, that is totally wrong on their part, you want your customers collect more points so they can redeem for something meaning, to me that is stealing, we all need to air our concern! More action should be taken to get the reward points back by whatever means.4.8KViews3likes0Comments