a week ago
What's going on with sound TelusTV-21T?
My STB runs through my Denon amp but the last little while the sound quality sucks! Often when viewing the 'Guide' or other menu options the sound goes quiet and sounds like it's only coming from one channel...
Currently messing with the sound / picture options on the STB, I have set it to 'manual', seems to have improved, but time will tell.
Picture issues:
I noticed now that when switching on the STB (plus amp and TV) that HDR shows briefly on my LG OLED TV which it has always done and the home TELUS page would normally be displayed. However now it rarely works, occasionally I get sound but no picture but more often than not I get my tv screensaver and it will not switch to the STB. I usually have to cycle the power off/on the amp for the STB to display.
Not had either of these issues before in the past 20 months, what is going on? On the plus side, I only have 4 months remaining on my contract 😃
Monday
That's definitely odd. We've forwarded this off to our dev team for investigation and will advise of an update as soon as we hear back.
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