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Wait times for service

rickblickstead
Just Moved In

Why does it take being on hold with TELUS for  75 minutes to answer and simple tech support question? I am think of leaving this company. ADT was so much better before TELUS purchased them and cut costs to the bone.

1 ACCEPTED SOLUTION

MelH
Moderator
Moderator

Hi there, sorry to hear about the wait time. Were you able to get the help you needed? Feel free to post your technical support question here so that we can do our best to answer it! Know that we also have many support article for our ADT By TELUS service on our website here: https://www.telus.com/en/support/topic/adt

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1 REPLY 1

MelH
Moderator
Moderator

Hi there, sorry to hear about the wait time. Were you able to get the help you needed? Feel free to post your technical support question here so that we can do our best to answer it! Know that we also have many support article for our ADT By TELUS service on our website here: https://www.telus.com/en/support/topic/adt