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Solved
Phone Number Monitoring Centre
I have 24/7 monitoring and protection with the "control" plan. Is there a phone number where we can reach the monitoring centre in case of an alarm/false alarme, etc? I know they will try to reach me...
If you open up your SmartHome app you can follow these steps for a phone number:
1. More
2. Monitoring settings
3. Save Contact.
If an alarm does happen, the monitoring center will call you to confirm if it's a legitimate event or not. If it is a false alarm, you will be able to let them know
TELUS_Support
Official Support Team
Official Support TeamIf the incorrect number is still being used, we’d like to investigate and correct this for you. Please send us a private message so we can review your account and ensure all your contact details are properly updated.
Do I just reply to this email to send a private message?
