Disarm with Unlock

[Allan_M]

I just had Telus Home Security installed. The tech told me that there is a way to set the system to disarm when I unlock the smart door lock. I can't seem to find this in the settings? Is it actually possible to do that? If so, how?

#SmartHome #SmartDoorLocks #Disarm 

[TheGurinder · Accepted solution]

Hi Allan,

I was looking for this, and I think you're looking for what I was looking for. What I did to have the smart lock disarm the panel, you have to log into the smarthome web portal, https://smarthome-security.telus.com/, where you can typically change your users etc online. You want to click on AUTOMATION on the left hand side of the portal. Click ADD NEW RULE and you want an EVENT-TRIGGERED RULE then all you need to do is set it to Security System, Arm/Disarm, select your device, and when you want it to happen. Hit save, and that should take care of it. At least that's what worked for me

[MelH]

Hey Allan! Once you create a new user, you will also have the option to give them a code to your panel. You can find a video with the steps here: https://www.telus.com/en/support/article/add-edit-user-access-and-codes

[Allan_M]

Not what I asked for. Your bot AI needs some work.

[NFtoBC]

You may have to use If This Then That to create this functionality. Another option may be by Geofencing, but the fence may be too wide.

[TheGurinder · Accepted solution]

Hi Allan,

I was looking for this, and I think you're looking for what I was looking for. What I did to have the smart lock disarm the panel, you have to log into the smarthome web portal, https://smarthome-security.telus.com/, where you can typically change your users etc online. You want to click on AUTOMATION on the left hand side of the portal. Click ADD NEW RULE and you want an EVENT-TRIGGERED RULE then all you need to do is set it to Security System, Arm/Disarm, select your device, and when you want it to happen. Hit save, and that should take care of it. At least that's what worked for me

[wyhpak]

I want to be able to disarm the system from inside the house without using a user code. TheGurinder's solution only applies to unlocking the smartlock from outside. Is there a way to set up a rule or a trigger that can disarm the system when the smartlock is unlocked from inside?

[DemiJebus]

No it cannot be done to my knowledge because the act of turning the knob to unlock the door from the inside does not involve actuating the motors which tell the door what signal to send to the panel.

[DemiJebus · Accepted solution]

You need to log into Telus Security on a PC not a smartphone or app ( PC mode on a phone may work but may not).

- go to Automations

- delete any prior rules related to your door locks that may exist

- Add new rule

- when this event occurs should be the door you want to add, and unlocked by user code from the pull down bar

- Perform this action is set to Disarm

- Select Device is Panel

- During these time frames is set to At all times.

Hit Save and you are done.