Forum Discussion
Billing issues and very poor service - Part 1
Part 1 (due to character limit in this forum) This is day three of dealing with issues with my entire Telus Account. I've been a Telus customer at my current location for 9 years. Before that 8 year...
TELUS_Support
Official Support Team
Official Support Teamsgiandhu I get how you would feel that way. Definitely sounds onerous for some straight-forward requests. I'm not too sure if there's anything else outstanding that you requested - can you clarify if there is and that you're still waiting on help?
I appreciate the acknowledgement. This is is what I would like to have happen. I would like to know that Telus really isn't
- expecting me to send them some non-existent equipment and intends to charge me if I don't
- planning on charging me a $200 installation fee for reinstating my 'cancelled by telus' account.
- that the names on my accounts are what they are supposed to be and are properly connected together
- that the outstanding ticket issue that I have with my internet service is actually going to be resolved
- I would like proof that all of the above is properly resolved at a level higher than a level 1.
If you are willing to take this on, DM me.
- TELUS_Support
We'll send you a private message for sure. Check your Inbox.
thank you
