Information request

[buttercup]

I want to write a letter of complaint to Telus, what is their email address?  I cannot find on their website how to send them an email, just phone #'s.

[FuzzyLogic]

Unfortunately I don't believe that Telus has a public email address. If you wish to escalate your concerns this information may be helpful:

How to escalate your concern | TELUS Support

[dru · Accepted solution]

This is mostly accurate but if @buttercup logs into their online portal and scrolls down to "Contact Us" in the footer, they can launch a form that funnels into an email queue. If they don't log in, they won't see the form. 

[FuzzyLogic]

I'm just seeing the usual support methods when I login and check the contact link in the footer:-( Maybe I'm missing something?

[dru]

That's my bad - I forgot to mention it's toggled on/off depending on a number of factors.