Contact The TELUS Management Team

[A-B]

Your satisfaction is our top priority at TELUS. If you have an unresolved issue, we're here to help. Send a private message to our @TELUS_Support Neighbourhood account or send us a PM/DM on our Twitter / X or Facebook pages.

Alternatively, you can contact our TELUS Management Team here.

FR version

[Magenxxx]

Why did you delete this one ? 

[UDON]

Decided to return my Telus equipment today after the gong show when moving addresses recently.

Excessive wait times, different responses, basically had enough and finally decided to cut the cord.

[Magenxxx]

Yeah, I’m binding by a two year contract unfortunately, I’m only four months in, but I did get somewhere. I guess The executive office called me today so I have a phone conversation with him in an hour. We’ll see how that goes.

[Ludwig15]

I would also like to know why this was removed? Seems stupid that we now have to call tech support to do something that we didn't need the for previously 

[1footoutthedoor]

I have made multiple phone calls, I have clicked on "Alternatively, you can contact our TELUS Management Team here".  completed the form, with no response, and completed another form on MyTelus and also go no response.  I am told to talk to Loyalty and Resolution and still getting no where.  I have managed to talk to 2 people who called themselves managers in the Philippines, who could not help me.

I would like a call from someone who has some decision making power on how I can close my accounts and be done with Telus.  

How do I find that person.  I believe I am going into a new billing cycle and I have been running in circles for weeks