a month ago
Hello Telus and other Penticton Residents
I moved to Penticton in Dec 2021, since then, I noticed my cell service in most of my home, is well, terrible. I have to go outside of my home or at least to the front living room (nearest the street area).
As many do these days, I work from home. So it sucks to have to walk to the living room our out of the house, just to receive a cell phone call. I am not in the boonies. I am in middle of Penticton, 3 blocks from the main shopping centre....Cherry Lane Mall. Other neighbors have experienced the same challenges.
What is up Telus....you are supposed to be the best in Western Canada for cell service.
I need some help with this.
Thank you
Mark S
a month ago
You can report an issue via this web page:
5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS
I used to have terrible reception in my concrete (bunker) condo in downtown Edmonton until I got a phone with 5G.
Another option would be to enable Wi-Fi calling:
a month ago
a month ago
You can also try disabling LTE on your phone, in some instances that might improve connectivity indoors or in certain fringe areas.
3 weeks ago