I am experiencing the same thing at multiple locations in Calgary, started off okay but now receiving only 1 bar. I submitted a ticket and multiple service issue reports and got a text message back saying "After investigation, we have determined this location and some of its surrounding areas to be an Area of Concern. At the moment, we have not been provided an exact date for the resolution". Luckily I have a Rogers line that has good reception in my area that I'll be switching to instead.
You are lucky to have service delivered through another provider. I have 2 lines and both of them TELUS.. Even Freedom Mobile has increased coverage.. better to go with them feels like..
September - last edited September
Thanks for your suggestions but nothing works.. tried network reset, rebooted device, changed from 5G only to 5G auto to Lte and nothing has helped.. Trying to call the call-center sucks.. they make you wait for over 2 hours.. may be someone has such long patience.. call-back feature on call-center number is a joke and the call-center itself is a joke with someone from 1000miles away and they say i am in wrong queue.. the company has gone from excellent to extremely poor in the last year alone to be honest..