the female employee at the TELUS store at Yorkdale Mall, North York, ON was very rude. I had been there as the wireless home phone ZTE device was dead on arrival - she would not let me into the store nor would she trouble shoot - had to return home without any assistance. hope somebody gets her to behave properly - if she can't she should not be in that position
@Masray I understand your frustration. We are customers only on here. Your best way contact maul office and get them to give you the telus managers name and address for store. Send a polite letter about the situation and you should get results. If nothing escalate this to telus.