Hello, I pre-ordered a S20 phone from Telus the day after the S20 was announced and saw that Telus will ship the device from their warehouse on March 6, meaning it would arrive at my house in the middle of the following week. I see that Samsung and some other carriers are shipping it a few days early to make it so that the device arrives to those customers by the release date of March 6. I am just curious if anyone who has pre ordered from Telus in the past has gotten their devices earlier than when Telus has stated, or has it always been getting the device a few days after the official release?
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That is what I saw when I made the order, so I went ahead knowing this, but it would be nice if Telus could ship the devices out on March 3 so that they would arrive by the street date. Oh well.
Don't let the buds stop you from making a choice. They are all gone. I called about the buds yesterday, and since it was "while supplies last" promotion and they are currently out neither my wife whos S20 plus was shipped on the 5th, and my ultra would not be part of the program. Due to supplies running out of course before it was shipped. This means anyone with the ultra that has not already received theirs will not get any. Sorry! I guess the promotion only had enough for some of the S20+'s and those lucky enough to order earlier enough in Feb.
Update: My buddy was offered an S20 ultra from a Telus store, so when I called in above, I also asked if I could check out the local Telus store to see if they had any in stock they said, not a problem you can get it from there. I was doubtful but just a tad optimistic. She said Yes, you can get it from there as the warehouse is backed up as many people pre-ordered and when the called to confirm they did not want the phones. They did say they did not have enough stock to fill the pre-orders, but if I wanted a plus they had them. I said no thanks, I will go check it out at the store. That's when I asked about the earbuds for my wife's phone the S20+ that was shipped out on the evening of March the 5th, and they asked me to hold. At this time I walked down the block from my office and went into the store. The Telus store said they were sold out of the s20 ultra across the city of Calgary and it would be 4 weeks out. That was when the lady from the call center came back saying no you can't have them for you or your wife as it was "as supplies last" offer. I said, ok, I preordered in Feb and one was shipped out that day before launch and it contradicted what they said about having not nearly enough Ultra's. I then told the lady that the store was sold out as well for s20Ultra. I found out yesterday they actually cancelled my order and put notes on the file saying I was going to go to the store to get the phone. Long story short? I reordered mine yesterday online and have been put to the end of the line twice now from when first called in to preorder it February a month ago.
With all the production problems and delays in Asia due to the corona virus, stock for many devices are going to be limited 😞