cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Long hold for Simple Switch

SeniorRunnerG
Friendly Neighbour

I've been on hold for over an hour (with the same music playing over and over), just to try and get my services switched over from Shaw.  The installation went great this morning and everything works flawlessly.  Is there no way, I can do the switch over the internet?  Or is there any way to have a call back option so I don't have to continuously sit on hold?  I don't know how much longer I can take this music - help!

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi @SeniorRunnerG - usually the switch is submitted with the order but we can do our best to help! We'll send you a message to help you


If our reply resolved your issue, please click on Accept as Solution to help others in the community.