@Jontcromwell Wrote: What real alternatives exist to get this addressed?
Per the attached link, the Community Manager who answered the same sort of question suggested sending a private message to Telus via "Facebook, or Twitter" to have the problem addressed.
I would ask for a Supervisor escalate to see if they may be able to address your problem
If you’ve already contacted TELUS and your issue remains unresolved, expedite your request here.
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.