@Jontcromwell Wrote: What real alternatives exist to get this addressed?
Per the attached link, the Community Manager who answered the same sort of question suggested sending a private message to Telus via "Facebook, or Twitter" to have the problem addressed.
I would ask for a Supervisor escalate to see if they may be able to address your problem
https://forum.telus.com/t5/Internet-Home-Phone/Telus-Fibre-Horrible-Issues-with-3rd-Party-Exterior-I...
If you’ve already contacted TELUS and your issue remains unresolved, expedite your request here.
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
