cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fibre optc excavation

Jontcromwell
Neighbour
During excavation for fiber optic installation they dug up a walkway.
After back filling it is now sinking.
After many heated and useless phonecards from useless representatives nothing is happening to correct this.
What real alternatives exist to get this addressed?
1 REPLY 1

DrPacman
Rockstar

@Jontcromwell Wrote: What real alternatives exist to get this addressed?

 

Per the attached link, the Community Manager who answered the same sort of question suggested sending a private message to Telus via "Facebook, or Twitter" to have the problem addressed.

 

I would ask for a Supervisor escalate to see if they may be able to address your problem

 

https://forum.telus.com/t5/Internet-Home-Phone/Telus-Fibre-Horrible-Issues-with-3rd-Party-Exterior-I...

 

If you’ve already contacted TELUS and your issue remains unresolved, expedite your request here.

 

If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.