Forum Discussion
MrKuro
6 years agoFriendly Neighbour
Cannot contact Telus about home Internet
I have/had Telus internet for a long time, no longer on a contract and I moved recently mid August. I contacted telus to move my internet services to my new location. The support person said they wo...
xray
6 years agoHero
I may have lead you astray with my oversimplified instructions to answer with "I need to speak to a person" to everything. You may need to answer certain questions with a real answer to get you to the right agent. It could also be a case of not having any online Chat agents available right now. Try again later or tomorrow.
MrKuro
6 years agoFriendly Neighbour
Will do. The whole 'suspending' the number my account is connected too seems like a pretty bad feature. Feels like they are purposely making it near impossible for me to get in contact with them or to cancel my plan.