Billed year after stopped tv and internet when moved

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Mim
Neighbour
Over Year after moved recieved bill saying owed about 200.00 for cancelling tv and internet. Returned hardware. .was sure had credit on account because you actually pay ahead of use. Place moved to was included. Now movkng again and this "improper notice" never would have agreed to pay Telus 200.00 to stop their service after 3 years..ccts..any help on better no term contract for tv and Internet?
Mim
Neighbour
Anyone have any suggestions. .contacting few places have internet only.
Community Power User
Community Power User

If you signed up on a contract for which you received a gift (TV or similar), and cancelled before the contract expired, you would be obligated to pay a cancellation fee. If, on the other hand, you were beyond the end of such a contract, there would be no cancellation costs, provided they received their equipment. A $200 fee sounds like they did not receive, or did not record the equipment return.

 

Alternative suppliers of TV are few, and depend on where you live. There are a few secondary internet providers, but again differ depending on where you live.

 

NFtoBC
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