05-29-2020 05:44 PM
06-07-2020 06:44 PM
because telus is very "good" with their service.
Old house never had any problems with our wifi or ethernet connection.
When we move into my new house, they decide to put our router in the worst spot possible in our house. Terrible wifi speeds.
A year and 1/2 later they give us free Wi-FI boosters, yay!
All good until they drop connection on all devices. (Ex. Using my pc to download a video game, wifi booster drops all connections including mine and other devices connected to the wifi booster.
Have tried restarting it constantly over and over and nothing helps. I'd rather not contact Telus Technicians because I don't want to pay for something that should've been good from the start.
06-07-2020 06:56 PM
@JoshWall We are customers only here. Have you contacted telus and signed for a service that you wish for. No one here can help you get what what you want. Yes it does take a fair amount of time on the phone to get things set up. Polecat
06-07-2020 10:32 PM
Have you read his post, he stated that he called "multiple times" and had "missed appointments" multiple times.
06-08-2020 10:30 AM