Forum Discussion
Security System Issues
A couple issue with the fake monitoring security system Telus offers and why it’s definitely not worth the money / a scam
- mine is currently failing at 845 pm and there is no on who can help and only chat bots who are trying to schedule calls for tomorrow
- if your system comes off Telus actually does nothing except calls the police who may or may not come
this system is complete junk and you should just go buy your own at the store especially as canceling or tech support is non existent
5 Replies
TELUS_SupportOfficial Support Team
Hi, we’re very sorry to hear about the issues you’re experiencing with your Home Security system. Please send us a private message with your account details so we can review the issue.
I’ve already attempted to do this. It’s over a 12h wait for support.
Your system is a scam.
- TELUS_Support
We have not received any messages from you here. Can you send us a private message and we'll get this escalated for you.
