Forum Discussion

Stacky33's avatar
Stacky33
Neighbour
2 years ago

Doorbell camera doesnt work at night

My telus doorbell camera records all day, but never at night, even when I know there had been activity in my front yard, directly in front of the camera. Any ideas? I have played with all the settings.

2 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    I'm with NFtoBC, in that mine doesn't just record all the time. If you're looking for that, or to troubleshoot with our team directly, you could always call them at 1-855-255-8828.

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    My doorbell camera only ever recorded when pushed. Other than that it did not keep a recording.