Forum Discussion
Ozhenomidi
11 months agoNeighbour
Door lock
Door lock keep sending low battery and resolved low battery messages every 15 minutes! Did a factory reset , changed the batteries but still the same!
User99999
2 months agoNeighbour
What was the solution to this problem? I’m having the same issue
TELUS_Support
Official Support Team
2 months agoHello User99999, the customer never responded to our private message so we were not able to access his account and find more information. Were you able to contact our security team to have them look into this with you ? Which troubleshooting steps have you done so far ?