Forum Discussion
kristine36
3 years agoOrganizer
Can’t re-install Doorbell camera
A few weeks ago we noticed our slimline doorbell camera was no longer recording motion. Tried a few things on the app, tried to reset it even and nothing worked. Next try was to delete the camera and ...
- 3 years ago
I ended up using a different network in my home that was from an old Apple router that broadcasts the 2.4 and 5 channels separately, with different names. Worked great. Thank You NFtoBC
WestCoasterBC
3 years agoCPU Alum
Make sure you are connecting to a 2.4Ghz network it will not work on 5Ghz.
- JamesStewart3 years agoOrganizer
I have no issue with mine on a 5GHz network.
- kristine363 years agoOrganizerYes it’s showing the lower network.
- NFtoBC3 years ago
Community Power User
You will need to enter the Admin interface of your router, and temporarily turn off the two 5 GHz radios, add your doorbell while only the 2.4 GHz radio is on, then restart the 5 GFHZ radios.
- kristine363 years agoOrganizer
I've done that and still won't connect... Runs for a few minutes and then says installation failed. Do I need to wait a certain amount of time after we switch it to 2.4?