Forum Discussion
fed_up
3 years agoNeighbour
After account migration to Telus I can no longer log in to myadt.ca
We have had a wired ADT alarm system for over 20 years & would like to keep it as is. The problem is that as of the porting of the billing(?) information to Telus a few days ago, I can no longer mana...
Fabylous
3 years agoNeighbourhood Alum
Hi fed_up sorry to hear you're having so much trouble with your system. I'll have to reach out to investigate if some of the issues can be fixed.
Pertaining to linking your ADT with your My Account I can confirm this function is not available. For now, home security cannot be linked.
I'll reach out to you on a private message to get more details.
Thanks.
- fed_up3 years agoNeighbour
Just checking in to see if there's any solution forthcoming as I have not had anyone from Telus/ADT reach out to me yet...